Privacy Policy

  1. Introduction: This Privacy Policy explains how Wave Lenticular Ltd collects, uses, and discloses personal information from its customers through its website and online services.

  2. Information Collection: We collect information you provide directly to us (e.g., name, email, address, phone number) and information automatically collected through your use of our website (e.g., cookies, device information).

  3. Use of Information: Your information is used to process transactions, communicate with you, improve our services, and comply with legal obligations.

  4. Sharing of Information: We may share information with third-party service providers for purposes of order fulfillment and payment processing. We do not sell personal information to third parties.

  5. Data Security: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

  6. Your Rights: You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

  7. Changes to the Policy: We may update this policy from time to time. The latest version will always be posted on our website.

  8. Contact Us: If you have any questions about this policy, please contact us at sales@evolveaero.com or phone 07880 743 863

Returns Policy

  1. Cooling-off Period: Customers have 14 days from the day they receive their goods to notify the seller that they wish to cancel the purchase and return the item. They then have another 14 days from the day they notify the seller to return the goods.

  2. Return Eligibility: Items must be returned within 30 days of receipt. Items must be in original condition and packaging.

  3. Non-returnable Items: Certain types of items cannot be returned (e.g., custom-made products, perishable goods).

  4. Process for Returns: To initiate a return, contact our customer service team within 14 days. Provide your order number and reason for return.

  5. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment.

  6. Exchanges: We only replace items if they are defective or damaged. If you need to exchange, send us an email at [email address].

  7. Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.

  8. Contact Information: For any questions regarding returns, please contact us at sales@evolveaero.com or phone 07880 743 863